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You can cancel an xbox live subscription without waiting on hold for microsoft customer service, but you have to use the xbox website instead of if you choose to end immediately, you may be entitled to a partial refund.
Xbox game pass ultimate = xbox live gold + xbox game pass. Microsoft / xbox policy only allows one (1) digital refund per xbox account per calendar year. Xbox return policy | self service refund and simplified returns. You can cancel an xbox live subscription without waiting on hold for microsoft customer service, but you have to use the xbox website instead of if you choose to end immediately, you may be entitled to a partial refund.