If you purchased content that isn't working, first check the xbox live service status for any outages.
Get Refund In Xbox Background. For subscriptions, go to request a subscription refund. If you want to use up your one refund for this year on this you may be able to get a refund, but you have to do it by calling or using the chat function.
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However, before you run off and try to. We encourage you to leave a comment regarding your experience requesting a returns for most items will be honored within 30 days of purchase. You may request a refund for digital games, for any reason, within 14 calendar days of the original purchase date (or from the date the content becomes purchases are no longer eligible for refund once accessed.
Microsoft / xbox policy only allows one (1) digital refund per xbox account per calendar year.
For xbox games this requires going to the xbox support site, selecting billing as the problem, and then following the prompts getting a refund on steam is straightforward. Please find details regarding the return and refund policies for xbox below. We encourage you to leave a comment regarding your experience requesting a returns for most items will be honored within 30 days of purchase. Refunds are also limited to games and apps, so dlc (downloadable content), season passes, and.
