Download Xbox Refund Request Game Images. For physical xbox products (such as disc games and controllers) and other microsoft products, see returning items you bought from microsoft store for. We provide digital game product refunds as part of a consistent and reliable buying experience.
You can start the refund request process for any digital game product by signing in to the account that made the purchase at request an xbox refund.
Tell us why you're requesting a refund. From the top menu bar, select payment & billing > order history. Some items such as xbox 360 games are not eligible for full refund, however in case of manufacturer defects or shipping errors, product will be exchanged for the same item or the corrected item. If you want to use up your one refund for this year on this ive actually got a refund for a game that the billing system charged me twice for due to an error checking out.