For a long time, digital videogame purchases lacked one of the basic expectations of physical copies:
33+ Xbox Refund A Game Pics. For a long time, digital videogame purchases lacked one of the basic expectations of physical copies: Certain windows 10 apps may not be eligible.
Microsoft Tests Digital Refunds, Includes Xbox Games ... from assets.pcmag.com
If you purchased a game from steam, nintendo, sony, microsoft, amazon, apple, google, or comcast, you will need to request a refund from them directly. It will probably take multiple attempts. Microsoft will match valve's steam refund policy on xbox one and windows 10 in a future update.
Changing your xbox to australia doesn't let redeem the code in.
You may request a refund for digital games, for any reason, within 14 calendar days of the original purchase date (or from the date the content becomes purchases are no longer eligible for refund once accessed. For a long time, digital videogame purchases lacked one of the basic expectations of physical copies: Several marketplaces don't offer refunds. {xbox}how to get digital games refunded.