If you purchased a game from steam, nintendo, sony, microsoft, amazon, apple, google, or comcast, you will need to request a refund from them directly.
30+ Xbox Refund Game Policy Background. For more info about the digital refunds process, see how to make an xbox digital product refund request. For detailed info about the return and refund policy, see microsoft terms of sale.
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Microsoft's refund policy is very similar to the one valve implemented on steam in june 2015. The ability to get a refund if you change your mind about a purchase. Nintendo's refund policy states that they are unable to provide refunds on digital games.
Here's how to check if you're eligible.
Every marketplace has its own refund policy. Every marketplace has its own refund policy. The system matches the steam. Microsoft / xbox policy only allows one (1) digital refund per xbox account per calendar year.
