15+ Xbox Live Gold Membership Refund Policy PNG. The good news is that microsoft will be offering refunds to customers who want to cancel their memberships based on the new changes. Join the best community of gamers on the most advanced multiplayer network, where dedicated servers maximize performance, speed, and with the 12 month xbox live gold membership you will be able to secure your spot online and never miss a beat.
A large number of users have reported that their xbox consoles don't recognize their gold accounts even if they have one.
A large number of users have reported that their xbox consoles don't recognize their gold accounts even if they have one. Cancel your current subscription for xbl, and you should be given 2 choices, cancel and no fefund, and your xblgold will run until you were next charged, or cancel now, and your gold will stop straight away, and you should be refunded the $26 you were charged by. If xbox live doesn't think you have a gold membership, you will first need to check if the servers are running normally, or try our other solutions. I purchased an xbox live gold pass and it went under my parental profile, not my son's profile.